Terms & Conditions

Welcome to Voucher World, operated by Aumify Analytics Pvt Ltd (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://voucherworld.co.in (the “Platform”) and the services we provide. By accessing or using Voucher World, you agree to comply with these Terms.

1. Eligibility & Registration

  • You must be 18 years or older to use our services.

  • You agree to provide accurate, complete, and current information when creating an account.

  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

2. Role of Voucher World

  • Voucher World is a digital multivendor marketplace that allows customers to purchase gift vouchers offered by independent vendors.

  • Unless otherwise specified, Voucher World does not issue, redeem, or guarantee the products/services of vendors.

  • Vendors are solely responsible for:

    • The validity and redemption of vouchers.

    • The quality, safety, and legality of goods or services offered.

3. Orders & Payments

  • All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payments are processed securely through third-party payment gateways.

  • Voucher World is not responsible for transaction failures due to bank or payment gateway issues.

4. Voucher Usage & Validity

  • Each voucher has specific terms of use, validity period, and redemption conditions determined by the issuing vendor.

  • Expired vouchers cannot be redeemed, refunded, or reissued.

  • Lost, stolen, or unauthorized use of vouchers is the sole responsibility of the customer.

5. Cancellations, Refunds & Returns

  • All voucher sales are considered final unless otherwise stated in our [Refund & Return Policy].

  • Refunds may only be issued in cases of invalid codes, non-delivery, or proven vendor refusal.

  • Refund claims must follow the process outlined in our Refund & Return Policy.

6. User Obligations

You agree not to:

  • Engage in fraudulent, abusive, or illegal activity on our platform.

  • Copy, distribute, or resell vouchers without authorization.

  • Attempt to hack, disrupt, or manipulate our website or systems.

  • Misrepresent your identity or provide false information.

7. Intellectual Property

  • All content, branding, graphics, and trademarks on Voucher World are owned by Aumify Analytics Pvt Ltd or licensed to us.

  • You may not reproduce, modify, or use our intellectual property without prior written consent.

8. Limitation of Liability

  • Voucher World provides the platform “as is” and makes no warranties regarding vendor products/services.

  • We are not liable for:

    • Vendor disputes, product/service quality, or redemption issues.

    • Losses due to expired, stolen, or unauthorized voucher use.

  • Our maximum liability is limited to the amount paid by you for the voucher in dispute.

9. Indemnification

You agree to indemnify and hold harmless Voucher World, Aumify Analytics Pvt Ltd, its directors, employees, and partners from any claims, damages, or losses arising from your misuse of the platform or violation of these Terms.

10. Termination of Access

We reserve the right to suspend or terminate your account at our discretion if you:

  • Breach these Terms.

  • Engage in fraudulent or unlawful activities.

  • Misuse vouchers or platform features.

11. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.

12. Amendments

We may update or modify these Terms at any time. Changes will be effective upon posting on the website with a revised “Effective Date.” Continued use of the platform constitutes acceptance of updated Terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:

Company Name: Aumify Analytics Pvt Ltd
Brand Name: Voucher World
Website: https://voucherworld.co.in
Email: info@voucherworld.co.in
Address: DCB 620, 6th Floor, DLF Cyber City, Patia Gds, Khorda, Bhubaneswar, Orissa, India, 751024